Join us for the annual Lowcountry Quality Conference

ASQ Charleston invites you to the 2014 Lowcountry Quality Conference. The host for the conference is ASQ Section 1122, which represents the greater Charleston, South Carolina Metro Area. Conference news, speaker status, agenda and other details will be posted on our website at

Conference Schedule:


Before April 1, 2014: $159 for both days, $79 for Thursday only, $99 for Friday only
After April 1, 2014: $179 for both days, $89 for Thursday only, $129 for Friday only

*Fees include: breakfast and lunch on Thursday + breakfast, refreshments, full buffet lunch on Friday


Guests coming in from outside of the area are encouraged to book a room at our discounted rate of $129/night using group block name “American Society for Quality – ASQ” at the time of making reservations. Each individual guest must make his/her own reservation by calling 843.744.4422 by 3/27/14. All reservations must be accompanied by a first night room deposit or guaranteed with a major credit card.

Crowne Plaza YouTube Video & Online Hotel Booking

Attendees will receive 0.7 RU’s per day

Questions, comments or concerns? Contact Conference Chair – Jim Thompson at or 843.469.8279.

2014 Schedule

ASQ - 2014 LQC Logo1    SCHEDULE

Thursday, April 24th 2014
7:30am Late Registration
8:00am Welcome & Kickoff
8:30am Track A
Mike Poland

Root Cause Analysis Workshop


Track B
Mark Crossley

Design of Experiment (DOE) Workshop

12:00pm Lunch
1:00pm Mike Poland (Continued) Mark Crossley (Continued)
2:00pm Load buses for tours






Facility Tours (Two Options)

#1 Clemson’s Wind Power Turbine Testing Facility


#2 Charleston Water Systems Treatment Plant (Plumb Island)


5:00pm Return to Crowne Plaza


5:30pm – 8pm Networking & Cocktails (Crowne Plaza – Poolside)

Happy Hour & Cash Bar featuring DJ Jerry Wade

*Note: Event is open to friends, family, co-workers, etc.


Friday, April 25th 2014
7:30am Late Registration
8:15am Welcome & Kickoff
8:30am Opening Keynote: Dr. P. George Benson

The Malcolm Baldridge National Quality Award

President, College of Charleston

9:30am Morning Break
9:45am Topic #4
Jennifer Hooks

Improving Workflow for Electronic Health Records


10:45am Morning Break
11:00am Topic #5
Dr. Deborah Manzo

Facilitating Innovation & Creativity in Meetings using Quality tools

NC State

Noon Lunch
1:00pm Topic #6
Dan Schneider

Hidden Costs & Employee Incentives

SIB Development & Consulting

1:45pm Afternoon Break
2:00pm Topic #7
Robert Martichenko

Strategic Pathway to a Lean Supply Chain


Topic #8

Rick Bickerstaff

Baldridge from Auditees Perspective

Charleston Water Systems

2:45pm Afternoon Break
3:00pm Topic #9
Scott Brady & Rebecca Harper

Lean Hospital:  Patient Safety


Topic #10
Adam Caldwell

Facilitating Risk Assessment & Mitigation Meeting


3:45pm Closing Notes & Participant Feedback from ASQ Chapter 1122
4:00pm Depart

*Dr. Robert Jenkins – Backup Speaker

Saturday, April 26th 2014
10:45am Arrival Time

Public Parking (i.e Cumberland St. Garage)

11:00am Embarkation/Security
11:30am Guided Tour & Presentation of Carnival Fantasy
12:30pm Lunch in Jubilee Dining Room
1:30pm Promenade Deck (Deck 5)
2:00pm Debarkation (Deck 3)